Facing a challenge with your SAP product?
- Start by searching for an answer in the knowledge base.
- If you still need help, and your issue is with the standard functionality of your SAP solution, contact SAP Product Support using the channel listed below which best suits your business impact.
- For other types of inquiries, use the SAP Community Questions & Answers, or access other resources at SAP.
- Learn more on SAP’s Product Support Accreditation program, an easy to consume and easy to access enablement program.
how can we help you?
For Support on Very High Priority Incidents,
Please Contact:
Hotline: +971 2 444 1461
On Call: +971 55 945 8061
Schedule an Expert
Best suited for Low or Medium priority issues:
- Schedule a 30 minute live call
- Connect with an SAP Support Engineer who’s an expert
- Get your issue resolved
Learn more about Schedule an Expert
Expert Chat
Best suited for Medium or High priority issues:
- Get your issues resolved during a live support session
- For more complex issues, follow-up is in an incident
Learn more about Expert Chat
Traditional Incident
Best suited for High or Very High priority issues:
- Create an incident using the SAP ONE Support Launchpad
- Work closely with an SAP Support Engineer
Learn more about Reporting an Incident