SAP Service Cloud

When service operations are connected business-wide,
customer satisfaction rises, loyalty intensifies,
and revenue grows.

What is SAP Service Cloud?

The new SAP Service Cloud solution revolutionizes customer service by creating meaningful connections throughout the customer journey. You can align your entire enterprise to accelerate issue resolution while delivering on your brand promise and securing future growth.

With intelligent customer service, you can:

 

  • Resolve customer issues quickly with a unified agent desktop and access to relevant insights and data
  • Boost profitability and customer retention with effortless self-service options powered by AI-driven intelligence
  • Improve accuracy and speed up ticket closure with powerful case management workflows that streamline issue resolution
  • Let business users adapt to evolving customer needs by modifying the solution with low-code and no-code development

Increase your ROI with SAP Service Cloud

Explore the economic impact of the SAP Service Cloud and SAP Sales Cloud solutions for your
organization – and calculate your potential ROI.

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three-year return on investment.

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