HomeSolutionsSAP Emarsys

Empower marketers to grow
customer lifetime value

Happy customers are loyal customers.
Reach customers where they are with real-time,
personalized, and omnichannel customer engagement.

What is SAP Emarsys Customer Engagement?

Our customer engagement platform can help you deliver personalized, real-time engagements at scale that increase retention and loyalty.

Accelerate time to value, meet customers where they are with what they want, and produce measurable results with real-time, scalable personalization.

  • Capitalize on revenue opportunities by deploying integrated, personalized, and cross-channel campaigns quickly and at scale
  • Increase conversion rates by using AI-powered insights to understand customers and deliver relevant, real-time engagements
  • Grow your business by reaching millions of customers in the moments that matter with relationship-building interactions
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Fully Integrated Customer Engagement

By quickly deploying integrated, personalized cross-channel campaigns at scale without the need for custom development, you can reach customers fast and accelerate time to value.

Comprehensive, prebuilt integration

Access data quickly without additional development support by integrating with commerce and customer data solutions from SAP.

Built-in, AI-driven strategies

Select from more than 60 AI-powered use cases to customize and deploy revenue-driving campaigns fast.

Streamlined data model and natively built channels

Set up complex, cross-channel campaigns smoothly through simple integrations with data sources and built-in channel execution.

Read the solution overview